Booking Conditions & Information

Terms

Booking Conditions & Information

All information contained on this website is subject to change without notice.  Condition of entry includes that visitors acknowledge that any photos taken of them or on behalf of Wildlife Habitat may be used for promotional purposes for example in brochures or in social media posts.

Prices

Prices listed on this website supersede all prices previously advertised.  Prices are in Australian Dollars inclusive of GST and are valid from 1 April to 31 March each calendar year.

We accept most major credit cards [we don’t accept AMEX] and a deposit is required to secure all group bookings.

Terms & Conditions

The Wildlife Habitat has endeavoured to depict animals in their natural state.
Free-roaming animals and birds, elevated boardwalks and conditions simulated to represent the rainforest environment can be dangerous. Children must be supervised by an adult at all times.

You can enter the Wildlife Habitat at your own risk and on the CONDITION that you have NO RIGHT OF ACTION against the owner or operator of these premises, of their servants or agents, for any injury to you or damage to any property. It does not matter how the injury, loss or damage is caused, even if it is caused by NEGLIGENCE or BREACH OF CONTRACT of the owner or operator of these premises, or their servants or agents.

Filming and/or photography is not to be used for commercial purposes without prior written approval from Wildlife Habitat management. Guests must keep to the paths.

We recommend hands are washed after contact with animals or fixtures.

Cancellation Policy

For the Wildlife Habitat cancellation policy, please view this document.

Breakfast with the Birds

Breakfast With The Birds is available daily from 8am until 9am. Cost is additional to admission.

This activity must be booked by 12:00pm the day prior, and is subject to availability at time of booking.

Any dietary requirements must be advised at the time of booking.

Please be at the park admissions area by 7:45am to check in for the 8am experience start.

Strict start times do apply for this activity, and we are unable to extend the overall experience for late arrivals.

Any late arrivals meal requirements will be handled to the best of our ability.

Dietary requirements without prior notice may not be able to be accommodated on the day.

Children must be accompanied by an adult. Children under 4 are free, however no meal or seating is provided.

Peak Period

Sat 1st April 2023 – Tue 25th April 2023

Sat 24th June 2023 – Sun 8th October

Sat 9th December 2023 – Fri 26th January 2024

Friday 29th March 2024 – Sun 28th April 2024

Off-Peak Period

Wed 26th April 2023 – Fri 23rd June 2023

Mon 9th October 2023 – Fri 8th December 2023

Sat 27th January 2024 – Thur 28th March 2024

Swim with the Salties

Safety: CrocArena is a world class facility that has been engineered to ensure customer safety and enjoyment. The swim pool runs a separate water and filtration system to the Croc pools, ensuring cleanliness and water quality for both the swimmer and the crocs. Swimmers will have a staff member within easy access at all times when the experience is underway.

  • Participants must be 12 years and over to Swim with the Salties
  • ID is required for proof of age
  • Persons between 12-17 years must be accompanied by an adult or person over 18 years of age
  • Participants are required to sign an indemnity release form and health waiver from Wildlife Habitat and CaPTA Group of Companies prior to the swim time. Participants between 12-17 year of age are required to have parental consent and indemnity signed by a parent/ legal guardian.
  • Participants must be physically able to get themselves up and down stairs/ steps unassisted, and swim unaided without a flotation device
  • A maximum of 4 people can Swim With The Salties at one time, for 3 and 4 person swims please contact the park direct on +61 7 4099 3235 then press 8 to speak with reservations
  • Time in water may vary with each swim – approx. 10 minutes water time per swim
  • Customers must sign a waiver and undertake a safety briefing prior to swim

Estuarine or Saltwater Crocodiles are cold-blooded reptiles. Their energy is sourced from sunlight and their feeding habits can be dictated around weather conditions in their environments.  Far North Queensland has tropical climes and during the 'dry season', May-September, feeding and swim experiences may be affected during these 'colder' months when crocodilians would normally become less active. During 'wet season' build-up around October / November, humid temperatures can change crocodile behaviours and habits and they may become more active. Our CrocArena team are attuned to animal behaviour and every effort will be made to ensure your 'swim with the salties' is memorable, however please be advised these are wild animals and we are unable to guarantee they will feed and engage all year round.

All times are subject to change due to weather conditions, animal welfare or guest safety.

WildNIGHT Nocturnal Tour

Days and times of tour operation are limited. See webpage for details and seasonal tour start times.

WildNIGHT Tour cost is additional to admission.

This activity must be pre- booked by 2pm on day of travel and is subject to availability at time of booking.

This tour requires a minimum number of passengers to operate. In the unlikely minimum number is not achieved; you will be contacted to reschedule. .
Please be at the park admissions area 5 minutes prior to tour start time to check in for experience start.

Please call 24 hours prior to tour to confirm your tour reservation and start time

Strict start times do apply for this activity, and we are unable to extend the overall experience for late arrivals.

Any late arrivals will be handled to the best of our ability at the time and circumstance.

Due to the guided nature of this walk, infants and children under the age of 5 years are unable to participate.
Please ensure your email address and mobile phone number are correct at time of reservation, in the event we need to contact you regarding this tour.

Our special General Park Admission and the WildNIGHT deal does not apply to family admissions pass.

Note: Please call 24 hours prior to tour to confirm your tour booking and start time
For reservations within 24 hours of travel, please ring 07 4099 3235 to check / confirm availability.

CANCELLATIONS
Reservations cancelled within 24 hours prior to arrival will incur a 100% cancellation fee. Reservations can be rescheduled to another date at any time at no charge.