Our philosophy

At Wildlife Habitat Port Douglas, we are dedicated to the conservation of native Australian Wildlife. The Advanced Eco-Certified Wildlife Habitat is a wildlife immersion exhibit – an open and interactive environment for guests and animals to mingle in a spacious natural setting. Visitors wander along elevated boardwalks, observing up close a huge range of flora and fauna as birds fly and animals roam freely.  The park is a quality ecotourism experience and product which has minimal impact on the natural environment.

Our motto: observation, appreciation, conservation.

We strive to provide our animals with the most suitable natural habitat to ensure their welfare is maintained to the highest standards and provide our guests with a memorable experience. Through sharing stories and allowing our guests to get up close and personal, we provide an opportunity for the animals to enter the hearts and minds of those around. Through understanding and appreciation, we can all assist with conservation. Whether we are conserving a single species or assisting in maintaining the habitat of many, we must first understand, or we will not be motivated.

 

Sustainable and responsible treatment of our natural resources is fundamental

 

Recycling

  • We have a waste and recycling management plan in place
  • Our customers are encouraged to recycle – we provide separate bins in all guest areas
  • The plastic bottle recycling cashback goes to our animal rescue station TARC
  • We reuse our printed paper, and shredded paper is recycled to TARC

 

Treatment of resources

  • Our business-wide philosophy is “If we don’t need it, we turn it off!”
  • Staff uses their own coffee cups and water glasses – we don’t use single-use tableware
  • Our kitchen cleaning products and others are eco-certified
  • We own eucalyptus tree plantations in co-join with other businesses and are self-sufficient with our koala food

 

Our animals

  • We take on rescued or injured animals from the region into our animal rescue centre TARC
  • Side hardening strategies, such as paths and boardwalks, protect the wildlife and signages for visitors encourage appropriate behaviour towards all animals
  • We inform all visitors constantly of the importance of appropriate behaviour and interaction with our wildlife

 

Recognising and combating climate change and its impacts

 

Our visitors are valuable and deserve a high-quality experience

  • We ensure an authentic experience – the weather conditions make the visitors experience the tropical climate
  • Our park is suitable for kids entertainment, learning experiences and to enjoy with the whole family
  • We offer the experience of walking amongst the wildlife rather than just seeing animals in cages
  • The park can be enjoyed in all weather conditions without impacting the quality of the experience
  • Our employees provide interpretational and educational experiences and tours
  • We track our visitors’ experience and actively engage with them in feedback discussions to improve our performance
  • We encourage visitors to leave feedback on social media, which is internally discussed and evaluated with our team
  • The park is available for team building programmes, external and internal functions

 

Support of our community and other local businesses in the Cairns region

  • We offer educational and interpretational programs for school groups
  • Locals enjoy a 20% discount rate
  • Our annual pass provides unlimited entry for our four parks for an entire year
  • We work together with SailAway Port Douglas and actively promote their sustainable business in our retail shop
  • We like to get involved in local and corporate events
  • Our domestic and international volunteering programs offer young people the opportunity of a first-hand experience
  • We regularly donate to the Cairns Organisation United for Cancer Health (https://couch.org.au)
  • Our focus lies on locally owned, operated, and sustainable business partners and Australian made souvenirs
  • We strictly banned imported products from our food menu

 

Decent employment opportunities and quality education

  • We offer stable employment and (re-)training opportunities for the local community
  • Indigenous employment is actively encouraged and desired
  • Our training centre provides multiple accredited training courses in the hospitality and tourism sector
  • CaPTA developed and implemented an Indigenous Employment Strategy in 2008 to increase employment for local Indigenous people
  • We work together with the Lotus Glen Prison and offer our eucalyptus trees being part of their rehabilitation program

 

eastern grey kangaroo wildlife habitat port douglas

 

pelican feeding wildlife habitat port douglas